Privacy Policy
At Dropship Buddy, operated by Digibird, we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with Indian law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By accessing or using our website, services, or products, you consent to the practices described in this Privacy Policy.
- Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: Includes your name, email address, phone number, billing information, and any other data provided when you register or interact with our platform.
- Payment Information: When purchasing our courses or programs, we collect payment details such as credit/debit card information, UPI, or bank account details for processing transactions.
- Automatically Collected Data: This includes information such as IP address, browser type, access times, and referring website addresses. We may also collect data about your interaction with our services, such as page views and clicks.
- How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website and services.
- To process your payments and deliver access to the purchased courses or programs within 24 hours.
- To send updates, notifications, or promotional content that may be relevant to you.
- To respond to customer service requests and resolve issues.
- To improve our website, content, and services based on your feedback and interactions.
- Disclosure of Your Information
We may share your personal information under the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in processing payments, managing customer support, or improving our services.
- Compliance with Law: We may disclose your information if required by law or in response to a legal process, such as a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Security of Your Information
We are committed to protecting your personal information and have implemented reasonable security practices and procedures to prevent unauthorized access, misuse, or disclosure. We use encryption and other security measures to protect sensitive data, especially during transactions.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Your Rights
Under Indian law, you have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information we have about you.
- Right to Erasure: You can request that we delete your personal data if it is no longer necessary for the purposes for which it was collected.
- Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time. However, this may affect your ability to use certain services.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, track user behavior, and improve our services. You can manage or disable cookies through your browser settings, but this may affect certain features of our site.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete the information.
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
- Phone: +91 9730257189
- Email: helpdropshipbuddy@gmail.com
- Address: B15 Sagar Apartment, Chaprashipura, Camp Amravati, 444602